Bott Ltd is registered to and meets the requirements of the internationally recognised Quality Assurance Standard -  ISO 9001:2000 by NQA. (Certificate No. 14337).

Bott is a manufacturer and distributor of high quality workplace organisation and storage solutions. The Company’s reputation is built around the key service criteria of total quality, minimum response times, value for money and reliability.

It is the policy of Bott to ensure that each order is executed, from receipt to completion, in a manner that sets and maintains a level of reliability and service consistent with fully meeting the requirements and specifications of the customer. In order to support this policy, and the requirements of BS EN ISO 9001:2000, the Company has established and documented a formal Quality System that encompasses all functions within the organisation affecting quality. 

Our Quality System drives continuous improvement in the quality of our products and services and in the efficiency of our working practices. Areas for improvement are identified through specific non-conformances, trend analysis, employee suggestions, initiatives, audit results and customer feedback. New quality objectives are regularly set and reviewed in line with the company Vision & Mission statements.

It is the responsibility of the Quality Manager to maintain the Quality System, and of all employees to implement it. The system is subject to regular audit and review in order to maintain its validity, and to ensure that the system supports the company’s defined quality objectives.